Reference

agen138 Privacy Policy And Your Account Data

Our agen138 Privacy Policy shows what we collect when you open an account, sign in from a phone, or connect DANA, OVO, GoPay and QRIS.

Clear data purposesWallet records explainedAccount access requests

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How Wallet Records Enter Our Privacy Policy

agen138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect account details you submit, such as your phone number, verification response and chosen sign-in details, so we can create and protect your access. When you select DANA, OVO, GoPay or QRIS, we receive the transaction reference, amount, status and related account signals needed to

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match a wallet action; we do not ask for your wallet password. Bank transfer and virtual account records can include a reference from BCA, BRI, Mandiri or BNI. Device type, browser settings, IP address and pages opened may be recorded to detect unusual access and keep
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sessions working. We use this material for account administration, payment reconciliation, security checks and legal duties. Access or eligibility depends on local law. Where local law permits, you may request access, correction or deletion through our support path, subject to records we must retain.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact path helps you control the data connected with your account.

SIX CONTROL POINTS

Six Privacy Controls Across Your Account

Our privacy process follows the account journey rather than treating every record alike. We separate sign-in details from wallet references, use device signals for security checks, and keep requests tied to the…

Account collection

We ask for the details needed to create access, verify your phone and maintain the account. If a field is optional, we identify its separate purpose instead of treating every detail as required.

Device signals

A phone or desktop may send browser, operating system, IP and session data. We use these signals to recognise unusual sign-ins and investigate access concerns around your account.

Cookie choices

Cookies can keep your session active and remember basic page settings. You can manage them through your browser controls, although restricting some cookies may interrupt sign-in or account navigation.

Security checks

Before changing sensitive account details, we may ask for a phone verification step or other ownership check. We never need your DANA, OVO, GoPay or QRIS password for that process.

Retention period

We retain account, payment-reference and security records only for the period needed for account service, dispute handling, fraud checks or legal duties. When no purpose remains, deletion or anonymisation may follow.

Policy contact

Send a privacy request through the support contact displayed in your account. Include your request type and phone number; we may reply with an ownership check before making any change.

Privacy Policy Answers For agen138 Accounts

These Privacy Policy answers cover the questions we expect before you open an account or connect an Indonesian wallet. Each answer stays focused on the records, permissions and account steps that apply to agen138.

It covers account details, phone verification, device signals, cookies, wallet references, security records and requests to access or change your data when you use agen138.

When you use DANA or QRIS, we need transaction references and status details to match the wallet action with your account. We do not request your private wallet password.

No. Our Privacy Policy describes the status and reference data needed for OVO or GoPay reconciliation, while your wallet password remains with the relevant payment service.

Use the support contact shown after sign-in and state that you want an access copy. Include your account phone number, then complete the ownership check we send.

Yes, where local law permits. Send the field you want corrected through the account support route. We compare your request with the existing record before changing eligible details.

We may record your browser, device type, IP address and session events to identify unusual account access. These signals help us protect sign-in without reading private wallet credentials.

You may request deletion where local law permits. We assess the request against open account needs, disputes, security checks and legal duties before removing or anonymising eligible records.

agen138 Privacy Policy And Your Account Data

Three Ways To Ask About Privacy

Six Privacy Controls Across Your Account

Account collection

Device signals

Cookie choices

Security checks

Retention period

Policy contact

Privacy Policy Answers For agen138 Accounts

01 What does the agen138 Privacy Policy cover?

02 Why does the Privacy Policy mention DANA and QRIS?

03 Does agen138 store my OVO or GoPay password?

04 How can I request my agen138 account data?

05 Can I correct details covered by this Privacy Policy?

06 How does agen138 use device data?

07 When can my data be deleted under the Privacy Policy?

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